SERVICES AND FEATURES OFFERED
We collect ALL first-call information and dispatch to your on-call director. This includes verbally and via text/email to their smart phone. We give out obituary information to after-hours callers as well as getting families in need in contact with your on-call director. We have been tactfully working with grieving families for nearly twenty years. Whether your funeral home serves over 700 families per year, or less than 40 – we can provide you with the service your families demand and deserve.
Don’t let your maintenance person – or yourself – get bombarded with after-hours maintenance calls that aren’t emergencies. We all know that every tenant thinks THEIR call is an emergency – even when it truly is not. Let us field those calls and, using your explicit criteria for what an emergency is, only contact you or your maintenance staff when the situation truly warrants it. Whether you have 1 or 10,000 units, we can handle your tenants and their after-hours needs.
We have over two decade’s experience helping our medical and dental clientele after-hours with their emergency calls. We understand that not every call is a bona fide medical emergency, so let us triage your calls after-hours. We will utilize your explicit instructions to contact your on-call doctor(s) as the situation warrants. All non-emergency messages will be transmitted to the office staff the next morning to be handled.
24/7 Service Providers
Do you run a 24/7 service business? Are you tied to your phone 24/7? Why not let us field those calls for you so you can get the important work done during the day. We send you your messages via text or email and you can decide which ones warrant you stopping what you are doing to handle. Are you paying too much for office staff? Why pay a receptionist thousands per month, when you can pay us so much less to field your calls and handle customer service for you? We have been doing just that for many clients for two decades.